| AI Website Assistant · Weekly |
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Riverside Leisure Group · Week 12
Busiest week
since launch
16–22 March 2026 · 286 chats, and 4 in 10 happened out of hours.
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286 Chats |
214 Visitors |
96 Enquiries |
41% Out of hrs |
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What visitors asked about
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| Bookings & availability | | 23% |
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| Opening times & facilities | | 17% |
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| Cancellations & refunds | | 14% |
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| Kids’ classes & parties | | 12% |
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Worth seeing
Saved a frustrated customer at 11pm A visitor couldn’t finish a party-booking checkout. The assistant walked them through it and filed a backup enquiry — confirmed next morning. |
One thing for your team 12 visitors asked about the new spin studio opening date — the website doesn’t mention it yet. Give us the date and the assistant can answer directly. |
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Enquiries filed up 14% on last week · never a blank form |
96 |
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Compiled by your AI assistant Live dashboard · Delivered by CX Solved |